We only provide Computer IT Support to small organizations and businesses with 5 - 75 computers – that's where our expertise lies.
Our Clients are in various industries including accounting, legal, financial, manufacturing, education, medical, and non-profits.
Grandmother Really did Know Best!
Prevention is Better (And Cheaper) Than Cure
Most computer consultants simply put bandaid fixes on computer network problems and REACT to problems instead of looking for ways to PREVENT them from happening in the first place.
As with most things in life, prevention really is better than cure - and it's no surprise to find that prevention is the secret of good IT Support too.
The old-style reactive model of network maintenance is a surefire path to extensive downtime, lost data, and excessive spending on IT support, not to mention major disruptions in staff productivity, sales, cash flow, production, and customer service that can never be recovered. We take an entirely different approach with our clients.
How Does Computer IT Support
From CAPSTONE Work?
At CAPSTONE we have made a substantial investment in tools similar to those used by well equipped Corporate IT Support departments. As a small business it would be too expensive for you to invest in these systems yourself. But the good news is that you don't need to. We have made the investment for you and are able to provide a cost effective service by spreading the cost over a large number of PC's, just like large corporations do.
Thanks to our remote monitoring and maintenance plan, we can proactively monitor and maintain your network and help you AVOID problems that can lead to expensive disasters. This not only eliminates day-to-day network problems that interrupt your business, but it also significantly lowers your overall IT costs by as much as 30% to 45% per year on average.
You Always Have a Real Live Plain-English Speaking Person
To Talk to When You Need Help and Advice
When you are on the phone you can pass the management of your PC to our engineer by clicking on the pop-up box that appears on your screen. We will then diagnose the problem and solve it in exactly the same way as we would in your office, but without the delay, inconvenience and cost of getting an expensive engineer onsite.
You'll be able to watch us fix your problem as we talk with you on the telephone, or you can get on with something else while we fix the problem for you.
Ok - So How Much Does It Cost?
We have 3 different levels of IT Support package for you to choose between, so you will never need to lock yourself into an expensive plan that forces you to purchase services that you will never need.
Our IT Support packages start from as little as $10.00 per PC per month. However most of our clients choose our Fully Managed IT Support package, paying a single fixed monthly subscription starting at $200 per month and up (depending on their size).
Whatever You do Don't Waste Your Time With
Our 2 Main Competitors!
I find that almost all of our prospective clients are dealing with one of our two main competitors - DIY or Procrastination! I'll admit they are usually cheaper in the short term, but in the long term they always prove to be very expensive.
Don't hesitate: take action today to eliminate your Computer IT Support headaches. |
